We have sorted them in date and time order to show the newest messages at the top of the page. Each eOrder is group against the site the eOrder is for, this is important so that staff at each radiology practice focus on the eOrders relevant to the practice.

If you choose to call patients to book them in for an appointment instead of using the SMS appointment features making notes next to each eOrder is important to keep all staff informed that you have phoned the patient etc.

When an eOrder arrives, the staff member who normally books a patient appointment can check the Practice Management Software (eg Karisma) for the earliest available appointment.
By simply putting the earliest available appointment into the box and selecting the phone number for the patient from the drop-down an SMS with a confirmation link can be sent to the patient so the patient can confirm an appointment. If the patient wants an alternative day they can provide it on the confirmation page.

When we receive a eOrder, we check if we have a copy of the referrers Digital Signature if we don’t we send an SMS message to the referrer with a link. The referrer clicks the link and is taken to a page to capture the signature. We then save the signature for all future eOrders from that referrer. Using the saved signature we are able to give users the ability to print a signed referral.