During these hours, highly trained technicians are available to assist with any issues you may encounter and provide fast and efficient support to minimize downtime to do. If you need help outside of these hours, you can still report your issue through our 24/7 ticketing system. At Trucell, we understand the importance of providing timely and effective support, and are committed to ensuring that our customers have access to the support they need, when they need it.
Customised IT Support Solutions
Trucell offers a variety of support services to ensure you have the resources you need to get IT. These support services allow us to provide the support you need to be successful.
HELP DESK
Available during business hours and on Saturdays to provide fast and efficient support
TICKETING SYSTEM
Allows customers to record issues and track progress to ensure issues are addressed in a timely manner.
SELF-HELP PORTAL
Provides our customers with a wealth of resources to help them troubleshoot common issues and learn more about IT system.
Get Support
Trucell’s helpdesk is available to customers
Monday to Friday (8:00am - 6:00pm)
We also offer support
Saturdays (8:00am - 2:00pm)
