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Updates and longer form notes from Trucell, strategy, governance, product context, and lessons from delivery.
29 of 29 articles
What self-service kiosks cost in Australia: the software and hardware split, self checkout vs browse-only modes, fleet management, and honest guidance on when kiosks pay off.
Read articleWhat a computer consultant does, how they differ from managed IT support, what engagements typically involve, and when a Sydney business should hire one.
Read articleBefore you get quotes for a new phone system, learn what your current PBX really costs, what makes up hosted VoIP pricing, and how to compare the two honestly. A practical guide for Australian offices of 10 to 50 people.
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Medicare accepts a checkbox as a valid assignment of benefit action. What fails a compliance review is a checkbox ticked by staff, or one that cannot prove which patient agreed. What a compliant digital assignment of benefit for radiology and general practice actually requires.
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Aspire Radiology at Westfield Hornsby goes live with Trucell self-service check-in: one kiosk that takes routine registration off the front desk and feeds clean data into Voyager RIS.
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LG previewed LG Calibration Studio Medical (LCSM) to partners on 20 May 2026, a cloud-hosted calibration and fleet management console for LG diagnostic, clinical review, and surgical displays. Customer general availability is expected in the months ahead. Trucell joined the preview session and will be ready to onboard LG display customers across Australia, New Zealand, Chile, and the Philippines when LCSM becomes available.
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Medical-clinic server pricing has nearly tripled since 2020. Using GPsupport public pricing as the data point, this article walks practice managers through what changed, what is honest about the spec uplift versus the inflation, and why cloud migration is now the better economic case for many clinics running Bp Premier, Medical Director, or Genie Classic.
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Today Trucell CEO Jason Mead delivered a fireside panel engagement at the University of Tasmania Sydney campus, speaking to IT and tech students on specialisation, certifications, and why the "fake it until you make it" advice fails as a long-term career strategy. This article expands on his panel comments.
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Trucell has been awarded ISO 9001:2015 quality management system certification through Citation Certification (JAS-ANZ accredited), one day after our ISO 27001:2022 information security certification. The ISO 9001 scope explicitly includes DICOMJet medical imaging cloud hosting alongside managed IT, cybersecurity, IT support, cloud, network, VoIP, and Microsoft 365 services across eight industry sectors in Australia.
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Trucell has achieved ISO 27001:2022 certification through Citation Certification (JAS-ANZ accredited). The scope explicitly covers our managed IT and cybersecurity services and our medical imaging IT including PACS/DICOM administration and the DICOMJet platform: assurance for clients across general MSP work and radiology specialization in one audited management system.
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A short tour of the rebuilt Trucell sites: read the content for your region and language, get from a problem to the right page in two clicks, see real customer outcomes next to each offer, and reach the right practice lead instead of a generic inbox.
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Westside Medical Imaging trials Trucell RadForms across three Sydney west sites: nine intake templates, seven roles, SMS and tablet capture, and PDFs routed to PACS.
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Australian Authorized User under US ITAR section 126.7: Licence Free Environment access for controlled defence and AI conversations, with AUKUS registration AUK0001996: how it helps teams that need the right export-control posture.
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Alfred Health completed an enterprise-wide diagnostic display refresh in early 2026, moving from EIZO RadiForce to LG diagnostic monitors. The decision came after a structured evaluation: trial monitor on the reading floor, an online demo of LG LCS calibration software, and a cost-of-ownership case the radiology and biomedical teams could defend internally.
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How a fractional technology leader aligns portfolio, security, and vendors with business outcomes: without a full-time CTO seat.
Read articleNotes on managed IT, security, cloud, and imaging, how we think about delivery, governance, and outcomes for regulated organisations.
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Musk and Huang both flagged radiology as the field AI will reshape first. Here is the practical version: ClariRad QA, the AI quality-assurance layer in the ClariRad product line, inspects radiology reports as they are written, flags critical issues before sign-off, and runs on NVIDIA GPUs so it sits inside the reading workflow rather than after it.
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A walk-through of the Voyager Imaging stack shown at RANZCR NZ ASM 2025: PACS, RIS, Teleradiology, Cloud, AI, Data Migration, Clinical and Patient Portals, Integrations, Customer Support, and automated CD/DVD burning, plus how Trucell delivers each piece for New Zealand radiology sites.
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Diagnostic monitor brightness drifts as panels age. Trucell ships a free test film to radiologists across Australia so you can do a quick visual screening check on your displays, before drift starts affecting reads. Here is what the test does, what it does not do, and how to get a kit.
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A full-site IT build for a new radiology clinic in Melbourne: structured cabling, Wi-Fi design, internet redundancy, Voyager RIS and PACS deployment, and the go-live sequencing that opens the doors on day one. What practice owners should plan for when commissioning a clinic from the ground up.
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A practical walk-through of a reception fit-out for Medical Imaging Erina on the NSW Central Coast: HP all-in-ones, LG monitors, document scanners, 3CX handsets, and the day-of sequencing that gets a clinic open without a help-desk queue. What a practice manager should think about before commissioning a similar build.
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How Ergotron mobile PC trolleys and an LG Clinical Review Monitor helped Quantum Radiology Bankstown adopt digital worksheets without sacrificing speed or ergonomics.
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Memory upgrades to 16GB on two HP All-in-One systems improved speed and multitasking for a Leichhardt radiology practice: without a full hardware replacement.
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Trucell and LG Medical hosted a Lunch and Learn at Westmead Hospital for public and children’s hospital staff: covering LG diagnostic displays, digital X-ray detectors, and the NSW SOA pathway for diagnostic displays.
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Centralised DICOMJet paper printing via Ripple Networks and Trucell’s data centre: supporting Crystal Radiology Group across many sites, with a successful Lakemba deployment alongside Crowd IT.
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Coordinated build for a live imaging site: HP clinical workstations, Fortinet HA networking and Wi-Fi, Voyager RIS/PACS with Ripple, LG diagnostic displays, 3CX voice, resilient internet, and Trucell managed operations.
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Digitising warehouse operations with a new WMS, industrial Wi‑Fi for sub-zero and shielded zones, CipherLab scanners, redundant switching, fibre backbone, MDM, and streamlined connectivity: with minimal disruption while the site stayed live.
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Centralised Fortinet operations with FortiManager and FortiAnalyzer: plus FortiGate, FortiSwitch, and FortiAP estates across clinics: so a growing radiology group could scale securely without sacrificing clinical IT performance.
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HealthShare NSW has appointed Trucell Pty Ltd as a supplier under Standing Offer Agreement HSSP_HC22_AME885, Ancillary Medical Imaging Equipment 2023 to 2028. Trucell will supply LG Electronics diagnostic and clinical displays to NSW Health facilities under this contract from 20 December 2023 to 19 December 2028.
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