Business Continuity

A torn-down virtual infrastructure creates risks for any business. And it can have a significant impact on how quickly you can retrieve your data and resume operations following an attack.

These days, many businesses use virtualized infrastructure for more straightforward data storage. It’s because this approach is superior to physical solutions due to enhanced flexibility, straightforward provisioning, and affordable pricing. 

However, this model also requires a comprehensive approach to security. 

There’s a much greater risk of data loss, as many tools and practices for physical data protection are nearly useless in the virtual setting. Virtual threats are different, that’s why you need to think beyond traditional perimeter protection. 

So, if you’re using a virtualized infrastructure for data storage, keep reading. 

This article discusses the risks of improper virtualized infrastructure security and talks about ways you can improve it. 

Don’t Leave Your Virtualized Infrastructure to Chance

Virtualization security is crucial for every business’s security strategy. After all, we now live in a world of virtualized environments and need to apply security to all its layers. 

Let’s explore three of the most common virtualization security issues. 

Issue #1. External Attacks

These are a real threat to virtualized infrastructure. 

If hackers enter your host-level or server management software, they can easily access other crucial parts of your system. They can create a new user, assign admin rights, and then use that power to extract or destroy your company’s sensitive data. 

Issue #2. File Sharing and Copy-Pasting

Host and virtual machine (VM) sharing is normally disabled. The same goes for copy-pasting elements between the remote management console and the VM. You can tweak the default settings by tweaking the ESXi host system, but this action isn’t recommended. 

Why?

Because if a hacker gains access to your management console, they’d be able to copy data outside your virtual environment or install malware into your virtual machine. 

Issue #3. Viruses

Virtual machines, or VM, are prone to many attacks, with ransomware being among the most popular ones. For this reason, it’s crucial to keep regular backups of your website data and store them off-site at a place where they can’t be encrypted by hackers. 

If you fail to perform backups, you may find yourself in a situation where hackers could ask you for money to decipher your data. 

Restoring a VM is quite tricky even if you perform regular backups. Therefore, you need to educate your team members on alleviating the risk of getting ransomware and other viruses. 

Optimizing Your Virtualized Infrastructure Security

Now that you’re aware of the 3 common issues a business can face if they have an unprotected virtual infrastructure, here are 4 tips on bolstering its security.

Tip #1. Managing Virtual Sprawl 

Virtual sprawls are often associated with growing virtual environments. The concept simply means that the more you expand, the bigger the need to keep your VMs secure. However, the number of machines can outgrow your ability to do so. 

To manage your virtual sprawl, consider doing the following:

• Create an inventory of all your machines at all times
• Set up lookouts featuring multi-location monitoring
• Monitor IP addresses that have access to your VMs
• Look for table locks
• Don’t use database grant statements to give privileges to other users
• Keep both on- and off-site backups
• Assess your virtual environment regularly and determine which machines you need and which ones aren’t necessary
• Have a central log of your systems and log all hardware actions
• Create a patch maintenance schedule for all machines to keep them up to date

Tip #2. Focusing on Virtual Configuration Setup

If you use virtual servers, you risk major configuration defects. 

That’s why it’s essential to make sure initial setups are free from security risks. This includes unnecessary ports, useless services, and similar vulnerabilities. Otherwise, all your virtual machines will inherit the same problems. 

The truth is that many businesses have poor virtual network configurations. You can avoid being one of those by ensuring all virtual applications that call the host (and vice versa) have proper segmentation. This includes databases and all web services. 

It’s also worth mentioning that most virtualization platforms only offer three switch security settings: forged transmits, MAC address changes, and promiscuous mode. There’s no protection for virtual systems that connect to other network areas. 

So, make sure to investigate each virtualization platform that allows this kind of communication, including all memory leaks, copy-paste functions, and device drivers. You can also tweak the system monitoring assets to look out for these pathways. 

Tip #3. Securing All Parts of the Infrastructure

It’s imperative that you properly secure all of your infrastructure’s parts. This includes its physical components (switches, hosts, physical storage, routers) and virtual and guest systems. Don’t forget about all your cloud systems as well. 

When it comes to protecting different infrastructure parts, here are some things you can do:

• Install the latest firmware for your hosts. Virtualized infrastructure needs to have the latest security patches. So, keep all your VMware tools updated. 
• Your active network elements such as routers, switches, and load balancers should use the latest firmware.
• Patch all operating systems with automatic updates. Schedule patch installations outside of your work hours and include automatic reboots. 
• All virtualized environments should have reliable anti-malware and antivirus software installed (and regularly updated). 

Tip #4. Having a Robust Backup Plan

Proper disaster recovery (DR) and backup plans are crucial in ensuring your business can continue operating after an attack. It’s because both your physical and virtual components can equally suffer from damage done by hacker attacks, hurricanes, etc. 

Ideally, you want to have a DR site located at a faraway data center or in the cloud. This way, you’ll alleviate the risk of being shut for a long time if your vital data gets compromised. 

Also, make sure to back up your VMs and your physical servers. Fortunately, you can back up your physical systems that operate on Windows or Linux, as well as your VMs that run on any OS. 

Additionally, you want to make at least three copies of your data and store two of them in different virtual places. And make sure to keep one backup off-site. 

If you want to take things to another level, you can replicate your VMs to a different data center for emergencies. 

Prioritize the Security of Your Virtual Infrastructure

If you never gave much importance to virtualized infrastructure security, doing so should be your priority now. Given the number of possible threats, protecting your VMs from unauthorized data sharing, viruses, and other types of attacks is crucial. 

All aspects of your physical and virtual components need to be protected to avoid issues. If this topic is all Greek to you, you’re not alone. The reality is that many business owners have struggled with the same problem. 

However, you can reach out to us for a 10-15-minute chat where we can discuss how you can bring the security of your virtualized infrastructure to the next level. 

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

Your business faces all sorts of threats that can disrupt your operations. A comprehensive continuity plan can help address them. 

Carrying on with business as usual is easy when nothing out of the ordinary is happening. But the fact is, crises can strike anytime. And when it happens, you need to be ready to pivot your operations quickly, safely, and efficiently. 

That’s where a well-thought-out business continuity plan comes into play. 

It prepares you for the worst, such as market nosedives and governments shutting down entire countries. And in these cases, your plan allows you to embrace remote work, enabling you to keep functioning and servicing your clients. It also lets you support your team at home and make them feel comfortable through various predicaments. 

These are just some of the key benefits that a business continuity plan can bring to your business. And this article will delve deeper into its significance and explain how to create one for your company. 

Why Your Business Needs a Continuity Plan

A business continuity plan details a process that your company should take to neutralize and recover from different threats. It can also help protect your business’s assets and personnel during disasters, allowing them to function uninterruptedly. 

Business continuity plans are usually developed as part of a company’s overall risk management. This means you should consider creating this plan ahead of time, not in the middle of a crisis. 

The most significant benefit of creating a business continuity plan is that it provides a clear picture of how to proceed should those threats happen. It also tells you how those circumstances can impact your operations and how to implement procedures to mitigate them. Furthermore, it helps you check if the systems work and are up to date. 

Another tremendous advantage of having a continuity plan is its ability to ensure secure and continued access to your systems. It dictates how your team and IT service provider can reach critical platforms, the available bandwidth, and whether you need to boost their network capacity. 

The overall effect can be a reduced risk of losing your business and team members. 

It can safeguard against financial loss, lost productivity, and a damaged reputation. On top of that, it helps protect your employees from injuries or death in case of threats. 

But what specific threats can you address with a continuity plan? 

Here’s a quick list:

Threat #1. Pandemics 

Pandemics can affect your business plans in numerous ways. 

For example, they can force your employees to work from home, increasing demand for some services, and reducing demand for others. Moreover, they can prevent you from distributing your offerings due to supply chain problems. 

A business continuity plan can help you overcome these bumpy periods. 

It formulates how your team will communicate throughout the period and perform business off-site. And it can also provide several options in terms of service distribution.

Threat #2. Natural Disasters

Natural disasters are extreme geographic phenomena, including tornados, tsunamis, volcanic eruptions, wildfires, and earthquakes. They’re tricky because they’re hard to predict and can leave disastrous consequences within seconds. 

Like global pandemics, they can disrupt the supply chain in affected areas, which is why you need a business continuity plan.

Threat #3. Utility Outages 

Water shutoffs and loss of communication lines or power can hinder your daily operations. It’s especially true if such outages are predicted to last long. 

Without a continuity plan, the risk of asset damage and productivity loss is drastically higher.

Threat #4. Cybersecurity 

Cyberattacks are computer-based attacks on your technical assets. The most common examples include data theft, ransomware, distributed denial of service, and SQL injections. 

In the best-case scenario, your infrastructure will function less efficiently until you resolve the issue. But in the worst-case scenario, you could lose access to all business data.

Create the Best Continuity Plan for Your Business

Developing a foolproof continuity plan requires a systematic approach. Here’s what your strategy should involve: 

#1. Identifying Goals

Business continuity doesn’t just comprise your IT systems. It encompasses all essential business functions, like public relations, human resources, and operations. 

Since your company is unique, you’ll need to create a plan according to your specific goals. 

So, determine the most important processes and figure out how to back them up with recovery strategies.

#2. Setting up an Emergency Preparedness Group

Choose several cross-functional managers and anyone else who can contribute to the plan, such as your IT service provider.

Determine the emergency response leader and make it clear they’re in charge of moving things forward when disaster strikes. 

#3. Business Impact Analysis and Risk Assessment

Identify, research, and analyze your potential threats thoroughly. Discuss them with your team and see what would happen if you had to reduce, eliminate, or modify certain services.

 Make sure to document all issues along the way. 

#4. Focusing on Customer Service

Your clients need empathy and transparency during crises. And the only way to meet their expectations in such trying times is to ensure your customer support team understands your continuity plan. 

If necessary, hire more people to answer client inquiries. 

#5. Addressing Business Function

Your plan should incorporate critical business functions. These include business risk, impact on customers and employees, emergency policy creating, community partners or external organizations, and financial resources during disasters. 

This is vital to ensure business operations are functioning asap.

#6. Staff Training and Plan Updates 

Present your continuity plan to stakeholders and promote a proactive approach through trial runs to verify the plan works. This way, you can pinpoint any weaknesses or missing aspects. Then, based on your findings and feedback, train your staff to make the implementation smoother.

Following this tactic doesn’t leave much room for error. 

Besides helping you maintain business operations and the supply chain, it also builds customer confidence. If your response to emergencies is effective, your customers will appreciate it. This allows you to preserve your brand, prevail over your competition, and mitigate financial loss. 

Don’t Let Crises Cripple Your Business 

Disasters can be the ultimate test of your leadership abilities. 

That’s why instead of leaving your company to chance, create an in-depth business continuity plan before emergencies arise. Make sure everyone is on the same page, and you’ll be able to come out stronger after any predicament. 

If you need more insights into developing a continuity plan, get in touch with us today. Let’s set up a 10-15-minute chat to determine your goals and how to achieve them. 

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.