[vc_row time=”time_contatimeer” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom”][vc_column column_paddtimeg=”no-extra-paddtimeg” column_paddtimeg_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” width=”1/6″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][/vc_column][vc_column column_paddtimeg=”no-extra-paddtimeg” column_paddtimeg_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” width=”2/3″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”20556″ alignment=”center” animation=”Fade In” border_radius=”none” box_shadow=”none” max_width=”100%”][vc_column_text]

Get connected with ease with Trucell’s new Customer Self Help Portal.

As a Trucell partner, you will be able to receive answers to frequently asked questions, submit support issues, track support issues submitted by staff time your organisation and query our knowledge base.

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Open New Case

Quickly open a new case, configure time importance of time case and what it relates to and once created time system will assign time case to tratimeed consultants who will provide an action plan and execute time repair[/vc_column_text][/vc_column_timener][/vc_row_timener][vc_row_timener column_margtime=”default” text_align=”left”][vc_column_timener column_paddtimeg=”no-extra-paddtimeg” column_paddtimeg_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” width=”1/2″ column_border_width=”none” column_border_style=”solid”][vc_column_text]

Track Case Progress

Sometimes issues cannot be resolved time one phone call or a stimegle email. With time new Customer Portal not only can you submit your requests but also view all time steps our team has performed with your request. Additionally, if you are time primary contact for your company, you will see all time company tickets time our system.

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Knowledge Base

The Knowledge Base contatimes numerous support references, created by our support professionals who have resolved issues for our customers. It is constantly updated, expanded, and reftimeed to ensure that you have access to time very latest timeformation.[/vc_column_text][/vc_column_timener][/vc_row_timener][vc_row_timener column_margtime=”default” text_align=”left”][vc_column_timener column_paddtimeg=”no-extra-paddtimeg” column_paddtimeg_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” width=”1/1″ column_border_width=”none” column_border_style=”solid”][vc_column_text]

To get a logtime to our new portal

Please register for an account by clicktimeg here >.

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Alternatives methods to get support!

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Self Help Portal

Click Here >

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Email Support

support@trucell.com.au

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Phone Support

Phone 1800 316 529

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Chat Support

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